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Thanks for finding the time to share your feed-back with us. We've been thrilled to hear that Charlie was able To help you properly with your cashback concern.

Even though we have been persuaded that the participant should get back again the complete level of his deposits, According to his request, we closed the criticism as settled.

The casino had presented proof of the player employing a credit card not belonging to him. Consequently, we at first turned down the criticism. Having said that, just after a number of conversations, the casino made a decision to reopen the participant's account and return the money. The participant confirmed that he gained The cash, and the issue was correctly solved.

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Nevertheless, the issue were afterwards resolved by Boomerang Bet's buyer help, and the participant were in a position to secure a refund without any problems. Therefore, we experienced marked the grievance as 'solved' inside our method.

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We comprehend your inquiry concerning the withdrawal course of action. It's important to note that as Portion of our registration process, all players are required to evaluation and accept our conditions and terms:

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The participant from Netherlands submitted a withdrawal ask for below two months just before making contact with us. Winnings haven’t been received as much as this day. The grievance was rejected since the player didn't reply to our messages and queries.

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The player from Eire asked for a withdrawal under two weeks ahead of publishing this criticism. Their cash hasn’t been obtained yet. The player afterwards confirmed that the withdrawal was processed successfully, for that reason we marked this grievance as settled.

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